This webinar is the second of a two-part series supporting new and aspiring team and room leaders. It can be attended following Part 1 or as a standalone webinar.

Most people step into leadership wanting to support their team, not manage difficult conversations. Yet one of the greatest challenges leaders face is creating accountability when expectations aren't being met.

How do you address inconsistency? Navigate differing opinions? Lead change when not everyone agrees?

As a leader, your actions set the tone. The standards you uphold, the conversations you have, and the behaviours you model shape the culture around you.

In this webinar, we'll explore practical approaches to building accountability within teams, from personal responsibility and professional communication to documentation processes and leading change effectively. Together, we'll unpack how clear expectations and shared responsibility create stronger teams, better outcomes for children and families, and a culture where everyone contributes to success.

What you'll take away:

• Strategies for building accountability to yourself, your team, and the children and families you serve
• Greater confidence in navigating differing opinions and professional conversations
• Practical approaches to communicating expectations, processes, and documentation requirements
• A clearer understanding of how leaders influence culture and guide teams through change